Privacy Policy

  1. Introduction: 

PKGD Tours ("PKGD," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

  1. Information We Collect:

 We may collect personal information such as name, contact details, identification data, emergency contacts, health or dietary information voluntarily provided, payment details, and booking history

  1. Use of Personal Data:

 Your personal data is used to process reservations and payments, operate tours, communicate important trip information, provide customer support, improve our services, and send marketing communications with your consent

  1. Sensitive Personal Data:

 Sensitive data is collected only to ensure participant safety and comfort and is treated as confidential.

  1. Sharing of Information: 

Information may be shared with hotels, transport providers, local producers, payment processors, and insurance providers when necessary. PKGD Tours does not sell personal data.

  1. Data Storage & Security: 

We implement reasonable safeguards to protect personal information

  1. International Data Transfers: 

Personal data may be processed in countries other than your own due to the international nature of our services.

  1. Cookies & Analytics: 

Our website may use cookies to enhance user experience. Cookies can be disabled via browser settings

  1. Marketing Communications:

 You may opt out of marketing communications at any time

  1. Your Rights: 

You may request access, correction, deletion, or withdrawal of consent regarding your personal data

  1. Data Retention: Personal data is retained only as long as necessary for legal and operational purposes.

  1. Policy Updates: 

This Privacy Policy may be updated periodically and changes will be posted on our website

  1. Contact: 

For privacy-related questions, contact: jose@pkgdgroup.com

  1. Governing Language:

In the event of any conflict or discrepancy between the English and Spanish versions of this Privacy Policy, the English version shall prevail.